Florida Atlantic University, Boca Raton, FL
B.S. in Data Science and Analytics 3.77 GPA (Dean's List - 6x | President's List - 1x) Aug 2021 - Dec 2024 - Graduated Magna cum laude

Fort Lauderdale High School, Fort Lauderdale, FL
High School Diploma - AUG 2017 - JUN 2021 - Graduated Summa cum laude

EXP, Coral Gables, FL
Mar 2025 - Present
Assistant Transportation Planner
- Perform spatial data analysis using ArcGIS Pro for transporation and transit improvement projects.
- Draft comprehensive reports intergrating GIS maps and detailed data analysis.
- Support municipalities throughout Miami-Dade County with transportation studies, grant applications, and infrastructure master plans.

Wawa Food Markets, Coral Springs, FL
Aug 2024 - Mar 2025
Lead Customer Service Associate
- Train, oversee and mentor new team members to strengthen performance and job expertise.
- Investigate and resolve accounting and delivery concerns.
- Educate customers about billing, payment processing and support policies and procedures.
- Count all cash tills and the safe every shift to maintain proper account and balance of safe and tills.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Assisted customers with special order requests, and arranging merchandise pick-up.

Phoenix Painting Company, Ft. Lauderdale, FL
May 2023 - Aug 2024
Estimator
- Review blueprints to determine exact quantities of any service provided (Division 9 - Finishes).
- Communicate with other estimators, subcontractors and GC’s to set the project and project manager for success.

Polo Club of Boca Raton, Boca Raton, FL
SEP 2022 - Present
Bag Room Supervisor
- Open and close golf cart garage, make sure all carts are stocked and charged for the next day.
- Organize Bag Pull in tee time order for the next day, to be loaded on carts.
- Solve any members issues or find them help if I could not.

Wawa Food Markets, Deerfield Beach, FL
FEB 2020 - SEP 2022
Lead Customer Service Associate
- Train, oversee and mentor new team members to strengthen performance and job expertise.
- Investigate and resolve accounting and delivery concerns.
- Investigate and resolve customer inquiries and complaints quickly.
- Educate customers about billing, payment processing and support policies and procedures.
- Count all cash tills and the safe every shift to maintain proper account and balance of safe and tills.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Assisted customers with special order requests, and arranging merchandise pick-up.
- Managed the Deli by ensuring food was in stock, met temperature requirements, and the efficient delivery of food to customers.

MASA Global, Plantation, FL
JUL 2021 - OCT 2021
Claims Associate
- Call on policyholders to explain policy, to analyze insurance programs and suggest additions or changes.
- Confer with clients and obtain and provide information when claims are made on a policy.
- Keep records of calls placed and received, and of related toll charges.
- Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.

Cambridge AICE Diploma
Bright Futures Scholarship
AP Scholar
Adobe Photoshop Certified
Bluebeam Revu Certified
Dean's List (4x)